001 Ryan Wakefield : How to Leverage Surveys to Gather Guest Feedback
  • 11/07/2017
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001 Ryan Wakefield : How to Leverage Surveys to Gather Guest Feedback

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Descripción de 001 Ryan Wakefield : How to Leverage Surveys to Gather Guest Feedback

Text in Church co-founder and host of Coffee with Pastors Tyler Smith speaks with guest Ryan Wakefield. Wakefield is a pastor with Summit Park Church and has taken a unique approach to engage guests and improve his ministry by utilizing surveys for outreach and valuable feedback.
 
[00:55] Smith introduces Ryan Wakefield, pastor at Summit Park Church in Kansas City.
[01:29] Utilizing a Master’s degree and marketing knowledge to improve ministry and fellowship.
[05:23] Wakefield’s main optimizing tool is the use of surveys, especially for new visitors.
[08:43] Wakefield explains the catalyst for implementing surveys - valuable tools to catalogue both positive and negative experiences.
[13:30] Smith points out that the surveys (and feedback) are driving the culture for Wakefield’s church.
[15:52] Survey Monkey is a way to engage new visitors via automated emails with survey links.
[18:48] The Coffeehouse Hot Seat
[24:49] Advice to stay laser-focused on your church’s main goals.
 
Resources:
How to Win Friends and Influence People – Dale Carnegie
Socialchurch.co
Survey Monkey
 

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communication business leverage leadership city leaders ryan monkey kansas smith Guest Surveys church text coffee Feedback tyler survey guests connect wakefield followup

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