APN - The Avaya Podcast Network

Audio Blog - Facial Recognition and the Opportunities for Better Customer Experience

One thing that virtually all experts agree on is that Facial Recognition technology is relatively...

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Audio Blog - 8 Ways to use AI in the Contact Center

Are organizations attempting to use artificial intelligence (AI) in the contact center? YES,...

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FCC-NewsBytes - 08- 09 FD Radio Impersonator gets $39K FCC fine

The Federal Communications Commission today issued a $39,278 fine against Mr. Ocean Hinson of...

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NOW@Avaya - OneCloud™ named as UC/CC Product of the Year 2019 by TMC

AVAYA has announced that TMC, a global, integrated media company, has awarded the Avaya OneCloud™...

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Now@Avaya Chris Mcgugan on Digital Transformation Contingency Plans

A 2018 study from Tech Pro shows that 70% of organizations either have a digital transformation...

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Audio Blog - Creating a Digital Transformation Contingency Plan

Every important area in life has a contingency plan. We have disaster preparedness in the event...

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Now@Avaya - FCC Chairman Ajit Pai - Hank Hunt and Fletch on Kari's Law

At the packed Aug1st Open Meeting, E911 took center stage as Karti's Law and the Ray Baum Act...

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FCC NewsBytes 07-30 Opposing FCC Views on Sprint / T-Mobile Merger

Last Friday Chairman @AjitPaiFCC issued a statement of support for the T-Mobile / Sprint merger,...

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Now@Avaya - Moxy Delivers Top Guest Experiences with Avaya IX

Moxy Hotels is Marriott's newest hospitality brand, providing fresh and innovative experiences to...

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FCC NewsBytes 07-29-19 FEMA / FCC EAS National Test

FEMA, in coordination with the Federal Communications Commission, will conduct a nationwide test...

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Now@Avaya - Call for Speakers ENGAGE 2020

@Avaya and @IAUG are excited to announce our Call for Speakers for Avaya ENGAGE 2020! We’re...

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FCC NewsBytes 07-24 FCC Honors Program

The Federal Communications Commission announced this week, that it will begin accepting...

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NewsBytes-07-22 Additional Connect America Fund Phase II Funding Released

The FCC authorized over $524 million in funding over the next decade to expand broadband to...

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NewsBytes-19-0701 IP Captions Savings Announced for 2019-2020

The FCC’s Consumer and Governmental Affairs Bureau adopted an Order setting compensation rates...

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Now@Avaya - CuisinArt Hotel deploys Avaya Vantage™ phones for guests

The award-winning CuisinArt Golf Resort & Spa, part of ‘The Leading Hotels of the World’ brand,...

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Now@Avaya Chris McGugan College Grads vs. Employers: Who’s Really Underprepared?

Tassels have been turned and the sounds of “Graduation March” have echoed across campuses. A new...

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NOW @ Avaya - The Avaya Hotel Experience with Steve Brock

The endpoint experience that matters includes not just IP devices, but TDM devices with...

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NENA 2019 - Can you hear me now? City of LA Disability Rights Advocate Richard Ray

Have you ever thought about what it would be like not to see, or hear? Communications is a key...

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Mapping Your Cloud Communications Journey

Cloud is no longer the future; it is the present. Maintaining a competitive edge means...

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NENA 2019 - Group Speed Round!

Ricardo from @911Podcast, Dana @DanaVRealtor @HankHunt2, and his wife DJ, and new friend Andrea...

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