How can consumers and brands be more sustainable with clothing?
Today Martin is joined by Maria Chenoweth, the CEO of TRAID which is a charity working to stop...
36:32
How do businesses truly become socially responsible?
Martin is joined by Dan Morell, the man who invented carbon neutral and who has and continues to...
25:10
How shops and consumers can reduce plastic waste
Martin is joined by Adam Zainudden, a marine biologist who investigates how plastic packaging on...
27:13
How shops and consumers can reduce plastic waste
Martin is joined by Adam Zainudden, a marine biologist who investigates how plastic packaging on...
27:13
What does Brexit mean for business?
In our first episode, host Martin Newman talks to Alex White, partner of political consultancy...
41:52
Giving sweet-toothed customers a sensory chocolate-buying experience
Martin is joined by Angus Thirlwell, the CEO of Hotel Chocolat, to discuss how he revolutionised...
27:21
Can you ever really understand your customers?
Martin is joined by customer behaviour expert Philip Graves, author of the bestselling book...
49:09
How can stores make customers with hearing impairments feel more welcome?
Martin is joined by Guy Orlov, hearing impairment activist and owner of CSeeke, a specialist...
34:22
Clicktale’s Liraz Margalit joins us all the way from Tel Aviv to talk through the latest...
28:06
How can airports make Middle Eastern customers feel more welcome?
Martin is joined by Oz Katerji, documentary filmmaker, broadcaster with Sky News and equality...
22:43
What could stores do to make Jewish customers feel more welcome?
Martin Newman is joined by Simon Johnson, the chief executive of the Jewish Leadership Council...
30:02
Multi-sensory packaging for visually impaired customers
In this episode, Martin is joined by advertising and design expert Karoline Lundberg. Karoline...
32:48
What does AI mean for today’s customers?
In our second episode, Martin Newman talks to Felix Farley, data ethics expert and AI developer...
42:57
How can charities help the community and deliver great customer service?
In this episode, Martin is joined by CEO of The Big Issue Foundation, Stephen Robertson, to...
34:31
How can brands engage better with customers with ‘invisible’ disabilities?
Serena Bhandari joins Martin Newman to discuss her experiences around having Tourette’s syndrome,...
25:30
How could cosmetic brands engage better with minority customers?
Jasmine Kato and Rabia Mirza are women from minority backgrounds.They join Martin to discuss...
32:11
What can store assistants teach us about our customers?
This episode covers the anecdotal experience of two women working in some of the UK’s biggest...
38:15
Could Brexit be a good thing for British business?
In this episode, Martin is joined by Wayne Andrews, independent advisor on exchange rate risk...
31:44
Could Brexit be a good thing for British business?
In this episode, Martin is joined by Wayne Andrews, independent advisor on exchange rate risk...
31:44
How can charities help the community and deliver great customer service?
In this episode, Martin is joined by CEO of The Big Issue Foundation, Stephen Robertson, to...
34:31
Premium
Plus