Customer Experience Media - CXM

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Customer Experience Media - CXM

Ep. 9 - Personalizing your Brand Messaging (It's more than just using their name)

There are dozens of ways you can reach out to your prospects, leads and existing customers. Every...

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Ep. 8 (Full) - Interview with David Campbell, Founder of GBC Tours

In 2018 - where everyone can plan and book their own international vacations with a few taps on...

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Ep. 8 (Abridged) - Interview with David Campbell, Founder of GBC Tours

In 2018 - where everyone can plan and book their own international vacations with a few taps on...

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Ep. 8 (Abridged) - Interview with David Campbell, Found of GBC Tours

In 2018 - where everyone can plan and book their own international vacations with a few taps on...

Añadir a ... 

Ep. 8 (Full) - Interview with David Campbell, Found of GBC Tours

In 2018 - where everyone can plan and book their own international vacations with a few taps on...

Añadir a ... 

Ep. 7 - Tactics for ensuring New Customers return for more

The most important customer isn't the one you're about to covert, it's the one you've JUST...

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Ep. 6 - A Tale of Two Companies: MoviePass vs. Fortnite

What can we learn from two very high profile companies - one struggling to stay afloat and one...

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Ep. 5 - Why IGTV is the Biggest Game Changer (and FU to YouTube) in 10 years

IGTV exploded onto the Digital Marketing and Social Media scene a few days ago. Is it as big of a...

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Ep. 4 - Six Pieces of Terrible Advice Entrepreneurs Tell Themselves

Go on Social Media - any platform. And search the hashtag "Entrepreneur". You're going to see...

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Ep. 3 - Brand Shortcomings - Learning from Eminem & Tyrion Lannister

What do you have to learn from Tyrion Lannister from Game of Thrones and Eminem's character in...

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Ep. 2 - Why Vulnerability leads to Trust with Customers

Since the beginning of business, vulnerability has been seen a weakness to be avoided. That's no...

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Ep. 1 - Introduction - What is CX & Why it defines your Brand Identity

What is CX? Customer Experience! Spoiler Alert: It's NOT "The Customer is always right!"...

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