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Thank You For Calling!

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Thank You For Calling!

27: Really Intensely Personal

Just over three years ago, Matt Alexander founded Need, a publication that releases...

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26: Juan in a Million

One of Austin's most iconic taco joints turns 35 years old in July. Juan in a Million...

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25: Taqueria Chihuahua

On the highway from one major city in Texas to another, there's always at least one...

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24: Sweat Equity

Running a movie theatre is one thing. Running free movie screenings for non-paying...

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23: Elvis Was Nice!

Annie used to do Elvis' nails, doesn't care about famous people, and is the best...

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22: What Makes Good Sex Happen

Emily Nagoski talks about her work as a sex educator and the misconceptions she's...

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21: Average Call Time

Liz Furl left waiting tables behind to work in a call center. Little did she realize...

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20: Shop Forever

Venturing out during Black Friday weekend can be fascinating when you go not to shop,...

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19: Guilt is a Good Thing

Before Friar Gabriel Mosher joined the Dominican Order, he worked in both fast food and...

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18: The 99% Barrier

Drew Westphal and Anna Bartenstein run the customer service machine behind musician...

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17: The 5th Level of Management

Drobo CEO Geoff Barrall details his company’s struggle to get AT&T to deliver on their...

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16: Mail Me Some Rivets

Dan Provost of Studio Neat talks about clean & simple solutions that his clean & simple...

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15: Upset at the Situation

Real Estate Broker Donna Hazlewood talks about things to look for (and look out for) in...

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14: Gesture of Goodwill

Our previous episode inspired a reaction from AT&T Gigapower completely unlike...

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13: Escalation Points

A case study of the cable/broadband industry's customer service tactics, from the recent...

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12.5: Another Show

After Thank You for Calling! #12, Moisés and Tiffany Arment talk about the world of...

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12: Don't Call Me

Tiffany Arment joins Moisés to talk about wedding photography. Whether suffering the...

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11: Knowledge is Dangerous

An all-star panel of Apple techs discuss dealing with customers who have broken...

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10: The Key Holder

Christina Warren and Casey Liss return to discuss video game retail and all it entailed:...

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9: The Summer of '99

Christina Warren and Casey Liss join Moisés to relive their mutual past in video game...

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