experience podcasts

354: Are you neglecting key moments in the customer journey?

Jeannie Walters CCXP explains how to find and leverage key moments that are typically overlooked, but have a great...

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355: Lisa Ford, Customer Service Excellence

Adam and Jeannie welcome renowned speaker and customer service video training pioneer Lisa Ford to discuss her...

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356: Will Chatbots Be Everywhere?

Adam and Jeannie discuss the rapid evolution of chatbots across industries and how to make the best decisions around...

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357: Thomas Hollmann, Customer Experience Education

Jeannie and Adam welcome Dr. Thomas Hollmann of Arizona State University to tackle the customer experience education...

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358: Customer Service Blueprinting: Jeannie's New Course

Jeannie and Adam discuss how to use Customer Service Blueprinting to optimize all the working parts of your overall...

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359: Steve Woodruff, What Makes You Distinct?

Clarity is more important than we think. It’s an interesting topic because we don’t really talk about it because it...

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24 Minutes to Save the World From Boring!

In this episode, I share some strategies on how to leverage scenarios to maximize the time staff have to learn. Enjoy!

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Hawaii Posts 002 Ukulele Festival Preview

Hawaii Posts episode 2 features 7 Day Surf Weather and Events featuring Great Music and interviews with Roy Sakuma...

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Ep 2 "Outside Experiences, Maternity Moons and 14 year old hotel directors"

On this episode of the podcast we have a super slew of fun filled family trends to share with you. David starts off...

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The Dream Citadel Evolution Show- Artist Spotlight (Janice B & H. David)

This special episode of The Dream Citadel Evolution Show will be highlighting two fantastic artists that will appear...

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Stranded in India During the Pandemic with Ravi Rothenberg and Lynan Saperstein

Links and Notes: HeathArmstrong.com/39   In this hawt episode, we explore how Lynan and Ravi got stuck in India...

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237 When Souls Awaken with Pieter Elsen

Pieter Elsen, author of ‘When Souls Awaken – Real-life accounts of past-life and life-between-lives Regressions, was...

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#20 Jerome Wynne - Mooncycling with Einstein

#20 Jerome Wynne - Mooncycling with Einstein

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Should I Work For Free?

In this episode Cem and Wayne discuss whether there is ever a right time to work for ‘free.’ We talk about why you...

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Show 89 - Experience Counts

Show recorded on 21/1/1555 minutesIn this show: We are joined in the studio by Stephen Garfinkel and we find out...

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DJ Dlux presents WE PLAY MUSIC Live Recording @ Queen of Hoxton, 28/10

DJ Dlux proudly presents WE PLAY MUSIC Live Recording (Highlights) @ Queen of Hoxton, 28/10/12 A new and original...

01:15:32

Pop e Rock

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Robert G. Freeman~Retired Police Officer/Experiencer

Robert Freeman  From Robert Freeman, "I was once a well conditioned and idealistic young police officer who wanted...

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