Crazytechcast S03E03 - Comic Con Experience 2014
Cobertura da Comic Con Experience 2014, Bio Hacking, Sr. Barriga e muito mais!
58:52
Crazytechcast S03E03 - Comic Con Experience 2014
Cobertura da Comic Con Experience 2014, Bio Hacking, Sr. Barriga e muito mais!
58:52
136 [Inglês] Especial com Participação do Superlicense Podcast, da Austrália
Para ouvir, clique Play: Host, Boss, Timoneiro, Contínuo, Editor-Chefe, Asno Volante e...
54:39
068: Annette Franz, Customer Experience Expert
Annette Franz, creator of the CX Journey blog, gets into the nitty gritty of what makes a...
17:13
(Tip) How Business Schools Can Add Customer Experience
Adam and Jeannie are Champions from the customer-centric school of Hard Knocks, and they’re...
03:54
176: (Tip) Hiring a Customer-Centric Employee
Jeannie shares expert hiring tips to avoid costly mistakes and bring in a truly customer-centric...
03:38
178: (Tip) Non-Financial Employee Incentives
Adam and Jeannie share tips for creating employee incentives that don't break the bank. No...
04:07
182: (Tip) Advocating for Customers
Jeannie shares a few simple ways advocating for customers can greatly improve overall experience...
03:34
185: (Tip) When Customers Cross The Line
Adam shares some of the best ways you and your employees can stand up for yourselves when...
03:37
187: Jacqueline Jasionowski, Improving Customer Experience
Adam and Jeannie interview Jacqueline Jasionowski about how improving customer experience at BMW...
25:40
193: Amy Downs, Customer Success
Chief Customer Success and Happiness officer Amy Downs of Lifesize outlines her strategic path to...
27:54
Jeannie shares expert tips and guidelines for building a customer experience team that scales...
04:01
196: Innovating with Customers
Adam and Jeannie discuss ways of innovating with customers to deliver the experiences they need...
14:37
197: (Tip) Using Customer Personas
Get amazing insights from customer personas by creating and using them better with expert tips...
07:11
198: (Tip) No Cost Ways to Please Unhappy Customers
Adam shares tips to please unhappy customers without breaking the bank. What do unhappy customers...
03:37
201: (Tip) User Experience vs. Customer Experience
Jeannie shares tips and distinctions for delivering an excellent overall customer experience to...
04:10
Adam and Jeannie look at customer service tech from the past, present and future to help you take...
11:11
203: (Tip) B2B vs. B2C Customer Experience
Adam and Jeannie discuss key distinctions to handling B2B vs. B2C customer relationships. B2B vs....
06:03
204: (Tip) Customer Service Leadership
Adam shares expert tips for the most effective customer service leadership in any industry....
03:41
205: Colin Shaw, The Intuitive Customer
Today we transcend the plateaus of current customer experience understanding with Colin Shaw,...
29:35
206: (Tip) The Role of the CX Evangelist
Jeannie shares expert tips for becoming a CX evangelist or hiring the right person to fill this...
03:56