235: Customer Experience Touchpoint Tips
What is a customer experience touchpoint? Jeannie shatters common myths and shares tips for a...
04:25
235: Customer Experience Touchpoint Tips
What is a customer experience touchpoint? Jeannie shatters common myths and shares tips for a...
04:25
Adam and Jeannie explore some universal customer tipping points, or moments of truth in the...
06:06
251: (Tip) 3 OTHER Customer Segments
Jeannie and Adam explore critical customer segments that typically get ignored when designing...
06:26
255: (Tip) Your Org Chart vs. Your Customers
Jeannie shares 3 tips to prevent organizational structure from negatively affecting the customer...
05:12
273: (Tip) What Is a Moment of Truth?
Adam and Jeannie share tips for defining, finding and optimizing every moment of truth within...
04:49
"How Does She Do It?" Episode 7: Paulina Tobon
Paulina Tobon – A conversation with Assistant Dean Jamie Belinne and Luca Love Bracelets founder...
21:01
Gabriella Ribeiro of Explorateur Journeys
On the next episode of Startup Radio, we chat with Gabriella Ribeiro of Explorateur Journeys....
52:12
287: The Multi-Device Customer Journey
Jeannie and Adam discuss today’s multi-device customer journey and share tips and ideas for...
09:46
289: Transitions and Gaps in CX
Jeannie exposes unexpected gaps in CX created by transition processes and procedures within the...
04:55
291: LinkedIn Learning for Customer-Focused Leaders
Jeannie and Adam discuss the content and creation process behind Jeannie’s new customer...
19:13
There are now two walking across the country. Robert explains what it was like to lose a friend...
29:26
What is a commune you ask? Well let Robert tell you. On this episode of Across America, Robert...
24:35
303: How to Build Brand Trust in 2018
Jeannie shares expert tips for building brand trust through truly consistent customer...
05:54
The journey has changed now that Robert and Tony have split. Robert tells of the first day by...
23:08
Robert discusses his time in Nebraska and how he handled the hardships of extreme heat and lack...
24:00
Robert talks more about Nebraska and discusses the worst night on the walk which included police,...
26:01
I lovingly call this "the chuckles episode." You are going to fall in love with this woman....
50:15
Playlist Classicos do Rock Podcast #SuziQuatro #AliceCooper #IronMaiden #Journey #Pretenders...
44:58
??? The Queen Of Venus ? • A Story From Grandma Heather
? My Spiritual Journey has been pretty intense. I'd say it runs in the family. My story though is...
Episode 67 - Bill and Ted's Excellent Adventure
Bill and Ted's Excellent Adventure, the cult favorite starring Alex Winter and Keanu Reeves,...
50:41