Podcast 155: The Work Revolution
Today on the Consumerism Commentary Podcast, Jay Frosting talks with Julie Clow, author of The...
30:36
Podcast 155: The Work Revolution
Today on the Consumerism Commentary Podcast, Jay Frosting talks with Julie Clow, author of The...
30:36
You Need to Talk to Your Customers More
Remember dot matrix printers? Floppy disks? So much has changed. Your customers’ needs change...
02:11
Working directly with customers can be a grind. It's important to highlight small victories as...
02:34
The foundational work of documentation is so important for customer success. This is a great time...
02:17
In 2021 Let's Stop Calling Customers 'Users'
2021 resolution for software companies: stop calling customers “users.” Heroin and cocaine have...
01:37
If you want your software (and your SaaS company) to be a success, your customers’ experience...
02:47