Mini-series - Staffing and recruitment in hospitality: how to find service staff
We speak to Richard Bodin, Director of Travel Services for MATCH Hospitality as part of our...
10:46
Mini-series - Staffing and recruitment in hospitality: how to find service staff
We speak to Richard Bodin, Director of Travel Services for MATCH Hospitality as part of our...
10:46
Hotel Partner - How The Berkeley staffs hospitality's frontline
This Hotel Partner episode explores how The Berkeley addresses recruitment and staffing on...
19:13
Recruit, Reward, Retain: Hospitality, the place to work: Live from the Independent Hotel Show London
Hospitality can be a tough place to work, but it’s also one of the most enjoyable. From fostering...
51:01
Interview - Cumbria Tourism, a regional look at business challenges
Speaking to Gill Haigh (Managing Director, Cumbria Tourism) we get a first-hand look at regional...
22:41
In this episode of Season 4 Hoteliers' Voice, we speak with Karen Weisheit, Hotel Manager at...
22:32
Companies have their recruitment process upside down
The senior and the self-important should jump through the same hoops as new graduates, says Lucy...
05:40
It's time to flirt with Tinder for a new approach to recruitment, says Lucy Kellaway
05:21
Wanted: employees who are good at getting things done
Employers should specify ‘being conscientious’ as the top skill they are looking for, says Lucy...
05:26
McKinsey’s manicures are a tacky way to nail recruits
Hiring events should not turn into hen nights, says Lucy Kellaway
05:16
Why I would hire someone despite a typo in their CV
To exclude a job candidate simply because they have transposed two letters makes no sense, says...
05:16
Why we are more vocal about loo rolls than our jobs
People feel compelled to review everyday items but are more reticent regarding their work, says...
05:20
Professional services pitches are a pantomime
The only excuse for a beauty contest is that you meet the individual people involved, says Lucy...
05:18
It is dangerous to feel passion for your work
All the average employer wants is people who like their job and care about it.
05:22
The bike test shows what I’m like at work
Lucy Kellaway says bosses can learn much by watching a prospective employee on a bicycle
05:26
The business case for hiring the fat and the ugly
Studies say the good looking are more successful but that is not a good way to recruit, says Lucy...
05:23
Join up and see the world! British military recruitment after national service
This talk looks at the different ways the British armed forces sold itself to potential recruits...
The ugly are vanishing but with them goes talent
The number of unattractive employees hired says a lot about the company, says Lucy Kellaway
05:26
Oracle technology has supported the set up of a contact centre environment for Clearing at...
13:15
Appeal Tribunal Holiday Pay Ruling: Episode 10
Following the news this week you may be scratching your head and asking yourself how much should...
13:19
Japan's lifetime employment system
Students who fail in the first round of recruitment after leaving education in Japan are excluded...
04:22