service podcasts

What Would They Say About Your Customer Service

I know you want to expand your business. Perhaps you should slow down and tighten up the experience. I am from the...

Add to ... 

E236: The Customer-Centric Model That Drives HubSpot’s Growth With Michael Redbord

As the General Manager of the Service Hub at HubSpot, Michael Redbord helps helps scale the support and success teams...

Add to ... 

LIVE from #SPICYTalks18: The Coming Soon Revolution in Commercial Printing with Pat McGrew

Pat McGrew, Director, Production Workflow Service at Keypoint Intelligence, shares key takeaways from Chili Publish...

Add to ... 

Add to ... 

Live from #Dscoop Dallas: Mackenzie Farsheed, Marketing Manager, Mindfire

Learn how Mindfire can provide you with "Look Who's Clicking" marketing superpowers and more in this entertaining and...

Add to ... 

Bachelor (2018) E8 | Where is Your Heart?

It’s Hometowns baby, and these families were actually a little disappointing. Shane Lennon (Playing Favorites with...

Add to ... 

Moving Beyond The Box: Erik Holdo, Sr. VP Production Print Solutions, Konica Minolta

Erik Holdo, Senior VP Production Print Solutions at Konica Minolta US, shares about their portfolio of presses and...

Add to ... 

Strategies for Sales Success with Bill Farquharson and Kelly Mallozzi

Professional trainers Bill Farquharson and Kelly Mallozzi share print sales secrets and offer some tangible advice...

Add to ... 

Things that matter - Audio

There are three things that all men should consider in their life. First is Christ for us. His compassion does not...

Add to ... 

#98 Creating a Service-Oriented Life

"Living a service-oriented life is looking for tiny opportunities to serve. All you need to do is be on the lookout...

Add to ... 

#9 - What is the most important time?  Who is the most important person?  What is the most important thing to do?

What is the most important time?  Who is the most important person?  What is the most important thing to do?  Listen...

Add to ... 

Episode 27 - A Passage to India

Ritu and Ken discuss traveling with small kids, OJ Simpson and Ritu's upcoming trip to India.

Add to ... 

Episode 23 - Animal Farm

Ritu calls for a boycott of Pier 1, Ken talks about being asked to mentor an Elite model, and they discuss dead dogs.

Add to ... 

12: Support Engineering

Our final episode of the season delves into the world of support engineering. What the heck is it, exactly? How can...

Add to ... 

11: Working with Product

This episode answers the question, “How the heck does support work with product?” You’ll get...

Add to ... 

10: Customer Onboarding

Our hosts are joined by Ethan Walfish from Salsify to talk the ins-and-outs of customer onboarding: where to begin,...

Add to ... 

9: Knowledge Management and Documentation

Listener Feedback Survey: https://supportdriven.typeform.com/to/nsoXqO Our hosts are joined by Kelly O’Brien...

Add to ... 

8: Machine Learning and Automation

Listener Feedback Survey: https://supportdriven.typeform.com/to/nsoXqO Our hosts are joined by Diego Ventura to...

Add to ... 

7: Outsourcing

Listener Feedback Survey: https://supportdriven.typeform.com/to/nsoXqO After covering some highlights from the last...

Add to ...