Jeannie shares expert tips and guidelines for building a customer experience team that scales...
04:01
Podcasts de strategy
PNR Podcast Episode 19: Jay Ferst, Managing Director @ Ferst Capital
On this week’s episode, we had the pleasure of speaking with Jay Ferst, Managing Partner @ Ferst...
42:47
198: (Tip) No Cost Ways to Please Unhappy Customers
Adam shares tips to please unhappy customers without breaking the bank. What do unhappy customers...
03:37
Create an Ecosystem; Don't Become a Commodity
Jen: Hi, everybody. Welcome to "The Allbound Podcast." I'm Jen Spencer, Vice President of Sales...
23:30
Define the Rules of Engagement
Annette Iafrate, VP of Alliances and Partners for Vidyard, joins me, Jen Spencer to discuss...
26:51
PNR Podcast Episode 21: Alexandre Pelletier, CEO @ Perkuto
On this week’s show, we spoke with Alexandre Pelletier, CEO @ Perkuto. Alex is a successful...
27:17
Hyperfocused Vectorization is the New Verticalization
Jay McBain, Global Advisor at Channel Mechanics, joins me, Jen Spencer to discuss shadow channels...
28:27
Competitors Can't Steal Your Customer Success
Jeff Ernst, Co-founder and CEO at SlapFive, joins me, Jen Spencer to discuss customer success and...
33:38
PNR Episode 24 | Debate Series with Frederic Guarino, Founder @ VR Valley
This week’s guest is Frederic Guarino, founder @ VR Valley. This episode is a trial of something...
36:56
217: Jill Schiefelbein, Dynamic Communication
Change your perspective and approach at communication with Jill Schiefelbein, author of Dynamic...
30:58
03 How Good Businesses Can Build Influence with Adrienne Dorison
Adrienne Dorison is a business consultant, podcast host, and the founder of Good Businesses Do...
47:23
PNR Podcast Episode 27: Eric Brassard, CEO @ Propulse Analytics
On this week’s show, we spoke with Eric Brassard, CEO @ Propulse Analytics Eric Brassard has over...
33:37
PNR Podcast Episode 28: Parisa Foster, President @ Play The Future
On this week’s show, we had the pleasure of speaking with Parisa Foster, President @ Play The...
29:24
230: (Tip) Connecting Customer-Centricity to Action
Jeannie attacks customer experience lip service head-on with tips for turning customer-centricity...
05:43
PNR Podcast Episode 30: Deborah Cherenfant, founder @ Marché Coloré
On this week’s episode, we spoke with Deborah Cherenfant, founder @ Marché Coloré. An...
29:47
The Importance of Drinking Your Partner’s Champagne
Justin Gray, CEO and founder at LeadMD, joins me, Jen Spencer to discuss partner relationships...
28:29
PNR Podcast Episode 32: Liesl Barrell, Co-Founder @ Third Wunder
On this week’s show, we spoke with Liesl Barrell, Co-Founder @ Third Wunder Third Wunder is a...
45:06
PNR Podcast Episode 33: Marie-Éve Prévost, CEO @ MissFresh
On this week’s show, we spoke with Marie-Eve Prevost, CEO @ MissFresh. Marie-Eve discovered meal...
31:55
PNR Podcast Episode 34: Ben Mattes, VP Product Management @ IntelliSports
On this week’s episode, we had a live conversation with Ben Mattes, VP Product Management @...
44:35
PNR Podcast Episode 35: Francois Arbour @ Arbour Investments
On this week’s show, I had the immense pleasure of talking with a long time colleague, François...
44:52
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