Your support helps us to continue to bring God's message of light to a dark world, I'm praying...
04:00:06
Podcasts de support
HOF #11 "10k Downloads/Patreon Gratitude!"
In this special edition of the HOF (Hall of Fame) episodes, I celebrate 10,000 podcast downloads!...
12:10
Brother Elvi Share Christ Live Revelation for All
Your support helps us to continue to bring God's message of light to a dark world, I'm praying...
03:07:35
In this podcast episode we dive into the topic of sisterhood and we definitely want to continue...
01:12:38
Our final episode of the season delves into the world of support engineering. What the heck is...
46:05
This episode answers the question, “How the heck does support work with product?” You’ll get...
38:09
Our hosts are joined by Ethan Walfish from Salsify to talk the ins-and-outs of customer...
34:49
9: Knowledge Management and Documentation
Listener Feedback Survey: https://supportdriven.typeform.com/to/nsoXqO Our hosts are joined by...
49:56
8: Machine Learning and Automation
Listener Feedback Survey: https://supportdriven.typeform.com/to/nsoXqO Our hosts are joined by...
37:14
Listener Feedback Survey: https://supportdriven.typeform.com/to/nsoXqO After covering some...
57:20
Listener Feedback Survey: https://supportdriven.typeform.com/to/nsoXqO After covering some...
36:25
After covering some highlights from the last week on the Support Driven Slack, our hosts are...
44:51
In this episode we’re discussing metrics and data with Nicholas Tang from MongoDB. And, of...
35:22
In this episode, we discuss providing B2C (business to consumer) support and how that can differ...
42:50
In this episode, we discuss hiring, culture fit, personality tests, and of course, food. Links:...
40:51
In this episode, we discuss transitions as they relate to your career in customer support....
44:16
Episode 20 – Ben McCormack on Conducting User Interviews
Ben shares how he got started conducting user interviews and sharing those insights with his...
01:05:15
Episode 19 – Mercer Smith-Looper on Launching an Online Community
It’s not often we get to hear about how an online community gets started. Mercer Smith-Looper,...
40:19
Episode 17 – Mike Grafham on Evolving Customer Success
Mike Grafham, head of Customer Success at Yammer, shares his experiences growing his team and...
42:55
Episode 14 – Shervin Talieh on the Problem with Post Service Surveys
Shervin Talieh, CEO of PartnerHero and formerly CEO of Drumbi, explains the problem with using...
38:54
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