Voice & Chatbots in Healthcare - Nathan Treloar, Orbita - Voice Tech Podcast ep.048

Today on the VoiceTech Podcast we welcome Nathan Treloar, who is the founder and president of Orbita. Orbita is a Boston-based company that provides software to improve patient engagement in digital health through voice-first and artificial intelligence solutions. Nathan is a highly respected speaker and authority in the field of voice-first healthcare technology and has advised many large-scale companies and government agencies on the subject.
This in-depth and fascinating conversation covers the current state of voice and chatbots in the healthcare sector, the many ways that voice services can improve the quality of medical delivery and much more. We talk about some of Orbita’s case studies, the advantage of voice technologies and a few of the product features of the company. We also get into the security and privacy issues that are so prevalent in fields that require ‘always-on’ devices and how the HIPAA regulations aim to curb hazards in this regard.
Nathan does a great job of unpacking the complex set of concerns around big tech, trust, and health data, so for this eye-opening discussion about the future of healthcare as we know it, be sure to listen in!
Highlights from the show
Available at http://bit.ly/voicetechpodcast-ep048  
Quotes from the show
[0:04:17] It’s one thing to record a note about a patient, it’s another to record a prescription
[0:06:11] The applications of virtual assistants in a healthcare setting demand optimized content experiences
[0:07:21] How do you ensure that it isn’t picking up other things said in the clinical setting?
[0:10:53] We are seeing an interest in applying voice tech for chronic care, elder care, and post acute needs
Links from the show
Project Voice << 30% off code: VOICETECHCARL 
ReadSpeaker TTS
Robocopy Conversation Design Course << 50% off code: VOICETECH50 
Orbita
Nathan Treloar
Nathan Treloar on Twitter
Microsoft
RAMP 
Alexa
Nuance
HIPAA
Brigham and Women’s Hospital
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